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Refund &
Cancellation Policy
Overview
At Swe180, we strive to ensure our customers have a rewarding experience while they discover, assess, and purchase our courses, mentorship programs, and other digital products.
As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course or service on Swe180, you agree to our Privacy Policy, Terms of Use, and this Refund Policy.
Cancellation Policy
Mentorship Programs
For mentorship programs, you can cancel your subscription or enrollment within 24 hours of purchase if you haven't booked or attended any sessions.
Cancellations made after booking a session or after 24 hours of purchase will not be eligible for a full refund.
Digital Products
Due to the nature of digital products (courses, sheets, templates), orders cannot be cancelled once the product has been accessed or downloaded.
Refund Policy
We offer refunds under the following specific circumstances:
- Duplicate Payment: If you were charged twice for the same transaction.
- Service Unavailability: If a scheduled mentorship session or live class was cancelled by us and could not be rescheduled.
- Technical Error: If a technical error on our platform prevented you from accessing the purchased content, and our support team was unable to resolve it within 7 days.
Refunds are processed within 5-7 business days to the original payment method once approved.
Non-Refundable Items
The following items are generally non-refundable:
- Completed Mentorship Sessions
- Downloaded Digital Resources
- Change of Mind after 24 hours
- Services already rendered
Need Help?
If you have any questions about our Returns and Refunds Policy, please contact us.
Contact Support